Free shipping Over 500 SEK – Delivery time 1–3 weeks.
Once your order has been shipped, you will receive an email with a link to track the delivery.

If the order is shipped from our overseas warehouse, you may also be required to pay an import fee. Any import and customs fees are paid by the customer, as this is considered a private import. Glazee cannot control or take responsibility for these costs.

RETURNS

You have the right to cancel your purchase within 30 days after you receive your package.

The customer is responsible for return shipping. Contact us at info@glazee.se to get the return address.

Refunds are made within 14 daysIf you have paid via Klarna, you can report the return there and pause the payment during the return process.

Goods returned in undamaged condition will be refunded at full value. If the goods have been handled to such an extent that their value has decreased, a deduction will be made from the refund corresponding to the assessed decrease in value.

PACKAGE NOT RECEIVED

What happens if you don't pick up your package from the agent?

Your package will normally remain with the agent in 7 days after arrival. If you do not pick it up, it can be sent back to the postal terminal in Malmö, where it must either be resent or destroyed.

The package will then be registered as "not retrieved" and we will charge you a fee of 100 SEKThe remaining order value will be refunded to you in the same way you paid for the purchase.

If you cancel your purchase after ordering, you must receive the package and then return it to avoid it being registered as "not collected".